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The DWS Suite

Products that came out of the field.Deployed by an engineer inside yours.

Every DWS product started as a problem our engineers solved inside a real operation. When we saw the same problem everywhere, we turned it into a product. We still deploy it the same way: with engineers who adapt it to your reality.

field-log · dws-suite3 products
  1. 01DWS SupportTelecomOne console to find, diagnose and fix every CPE.
  2. 02DWS OperationsTelecomFrom alarm to answer, in one console.
  3. 03DWS BusinessBusinessesYour whole business in one system.

02 · The products

Three products. One way of working.

Each product is a head start, not the finish line. An engineer connects it to your systems and adapts it to how your operation really works.

  1. 01 · Born inside telecom operators

    DWS Support

    One console to find, diagnose and fix every CPE.

    CPE and ONT management for fiber and broadband operators. TR-069 and TR-369 in the same screens: search by serial or MAC, graded diagnostics, remote fixes and provisioning, and canary-first campaigns.

    • TR-069 (CWMP)
    • TR-369 (USP)
    • FTTH / GPON
    Built for
    Fiber and broadband operators
    Explore DWS Support
  2. 02 · Born inside telecom operators

    DWS Operations

    From alarm to answer, in one console.

    Fault management, network inventory and an ITIL-aligned service desk for telecom NOCs. Alarms arrive from any NMS through an open webhook and become classified tickets in one click.

    • Open JSON webhook
    • ITIL service desk
    • Network inventory
    • NOC
    Built for
    Telecom NOCs
    Explore DWS Operations
  3. 03 · Born inside businesses

    DWS Business

    Your whole business in one system.

    Stop jumping between spreadsheets and five apps. Control inventory by store, sell in store and online, get paid faster and keep accounting up to date, from one place.

    • Built for Colombia
    • COP · VAT · PUC
    • DIAN numbering
    Built for
    Small, mid-size and large businesses in Colombia
    Explore DWS Business

The suite keeps growing. Each new product starts as a problem solved inside someone's operation.

03 · How we deploy them

A product is where we start, not where we stop.

We still deploy every product the same way: with engineers who adapt it to your reality, inside your operation and on your real data.

See how we work, week by week
  1. 01

    Understand

    inside your operation

    Works alongside the people who do the work and agrees with you on the first problem worth solving.

  2. 02–04Loop

    Build · Use · Adjust

    on your real data

    Builds a first version connected to your systems and your data, reusing the DWS Suite where it fits, then adjusts it with what real use shows.

  3. 05

    Run

    your team owns it

    Leaves it stable, documented and in your team's hands, with ongoing support.

04 · The next product

Have a problem none of these solve?That's how the next one starts.

In 45 minutes, an engineer (not a salesperson) listens to your problem and tells you honestly whether this model fits.